Privacy Policy
At Leonardi Auto Performance, we care deeply about your privacy—after all, you’re not just a customer, you're part of our community. This Privacy Policy explains how we gather, use, and protect your personal information when you visit our website, www.leonardiperformance.com, and use our services. By using our website, you’re agreeing to let us treat your data with the same care and respect we’d offer a prized performance car.
What Information Do We Collect?
When you visit us, we may collect a few things to make sure your experience is smooth and tailored to you:
1.1 Personal Identification Information
Name
Email address
Phone number
Billing and shipping address
Payment details (we promise to keep this safe!)
1.2 Technical Data
IP address (for tracking website performance, not stalking)
Browser type and version
Device type (because we know your smartphone is basically an extension of your hand)
Pages visited and how long you spent looking at our lovely site
1.3 Communication Data
Any messages you send us—questions, feedback, or just a "Hey, you’re awesome!" (We appreciate those!)
1.4 Usage Data
Info about how you use our site and services. No, we don’t know how many cups of coffee you’ve had, but we can see which pages you’ve clicked on.
2. How Do We Collect Your Information?
We gather your information in a few ways—because you deserve the best experience, after all!
2.1 Information You Give Us
When you book a service or ask about our offerings
When you contact us via forms, email, phone, or chat
When you leave us a review (we love those!)
2.2 Information We Collect Automatically
When you browse our site, we use cookies and similar tech to understand how you interact with our content (like a detective, but a really friendly one).
This helps us improve your experience, making sure you get the info you need and the service you deserve.
3. How We Use Your Information
We gather your information for a few key reasons—don’t worry, no secret agendas here:
3.1 To Serve You Better
To fulfill service requests, schedule appointments, or deliver products.
To make your experience more personalized (like customizing your car, but for your online experience).
3.2 Communication
To send you updates, service reminders, and promotions (we won’t spam you, promise).
To respond to your questions or requests—whether it’s about a car part or a performance tune-up.
3.3 Legal Stuff
To comply with the law or protect our rights. Sometimes, we have to be serious. But don’t worry, we’re not handing out your info unless we really have to.
3.4 Marketing and Advertising
We’ll send you info about special promotions, events, or services (if you want that, of course). We try to keep it relevant to your interests.
3.5 Analytics
To understand how you use our site and help us improve the experience. More clicks mean we’re doing something right!
4. Sharing Your Information
We don’t just hand your information over to anyone! But there are a few exceptions:
4.1 Service Providers
We work with trusted partners to help us do what we do best:
Payment processors
Hosting providers
Marketing and customer support experts
They help us operate, but we make sure they don’t go around doing anything with your data that we wouldn’t do ourselves.
4.2 Legal Requirements
If we’re ever required to share your data due to a legal obligation (like a court order), we’ll do so—but we’ll only share what’s necessary, and we’ll notify you if we can.
5. Keeping Your Information Safe
We take your privacy seriously and work hard to protect your data from unauthorized access. That said, no system is perfect. If something happens, rest assured we will take action to address it.
6. Cookies and Tracking Technologies
We use cookies to make your browsing experience smoother. Think of them like the friendly mechanic who remembers all your preferences. You can control cookies in your browser settings if you prefer. But be warned—if you disable cookies, some of our website’s features might not work quite as smoothly.
7. Your Rights and Choices
We want to give you full control over your data. Here's what you can do:
7.1 Access and Correction
You can ask to see what personal data we have about you and make corrections if needed.
7.2 Deletion
You can ask us to delete your personal data—though we may need to keep some data for legal reasons.
7.3 Opt-Out
If you don’t want to hear from us in terms of promotions or updates, you can unsubscribe at any time. No hard feelings!
7.4 Data Portability
If you’d like a copy of your personal data, we can provide it in a format that’s easy to download and use.
8. Data Retention
We only keep your information for as long as we need to serve you or as required by law. Once we no longer need it, we’ll safely delete or anonymize it. Promise.
9. Third-Party Websites
Our website may have links to other websites, and we’re not responsible for their privacy practices. When you click on a link, you’re heading into their world, and we encourage you to read their privacy policies.
10. Children’s Privacy
We don’t collect data from children under 16. Our services are for adults who are interested in top-notch auto performance!
11. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we’ll change the "Effective Date" at the top. If the changes are significant, we’ll let you know via email or a notice on our site.
12. Contact Us
Got questions? Want to know more about how we handle your data? Don’t hesitate to get in touch!
contact@leonardiperformance.com